Questions & answers
Frequently asked questions
Everything about ABE Cleaning Services — the work we do, where we do it, what it costs and how booking works.
About ABE Cleaning Services
What cleaning services does ABE provide?
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ABE Cleaning Services provides domestic cleaning (regular, one-off and deep cleans), commercial cleaning including offices, and specialist work such as end-of-tenancy, after-builders, oven and carpet cleaning.
Does ABE provide weekly or regular cleaning?
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Yes. You can book weekly, fortnightly or monthly cleaning online and keep the same cleaner each visit wherever possible. There is no contract — you can change frequency, skip a week or cancel at any time.
Can I book ABE online?
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Yes. Booking is done entirely online at abecleaner.com/book. You enter your postcode, choose the date and length of visit, see the final payable amount and pay securely by card, Apple Pay or Google Pay.
What areas does ABE cover?
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ABE covers anywhere within 5 miles of Highbury & Islington, Holloway, King's Cross, Euston, Willesden, Harrow, Watford and St Albans. Enter your postcode at booking and cover is confirmed straight away.
What is a deep clean?
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A deep clean covers the areas a routine visit does not reach — inside the oven, extractor filters, behind appliances, tiles and grout, skirting boards, door frames and interior windows. It usually takes about twice as long as a regular clean of the same property.
What is end-of-tenancy cleaning?
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End-of-tenancy cleaning prepares a rented property for the check-out inspection, which compares the property against the inventory taken at move-in. It covers the oven, appliances, inside cupboards, limescale, floors, windows and skirting, and is best booked once the property is empty.
Does ABE provide commercial and office cleaning?
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Yes. ABE cleans offices, retail units, care homes and managed blocks on daily, evening or weekly schedules. Commercial work is quoted individually as a fixed monthly price rather than charged by the hour.
How does booking work?
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Choose your service and postcode, pick a date and how long the cleaner should stay, and pay online. You get confirmation with your arrival window, a message when the cleaner is on the way, and a message when the job is finished.
How much does a cleaner cost?
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Domestic cleaning is £20.50 per hour with a two-hour minimum, so the shortest visit is £41.00 (£39.00 for your first clean, charged at £19.50 per hour). Products and equipment are included, and the final payable amount is shown before you confirm.
Are ABE cleaners vetted and insured?
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Yes. Every ABE cleaner is DBS-checked, interviewed in person and covered by £5M public liability insurance, and works to a documented checklist.
Can I cancel or reschedule a clean?
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Yes. Cancelling or moving a clean is free with at least 24 hours' notice. Inside 24 hours an admin fee applies, which is shown clearly before you pay.
Still have a question?
Read our cleaning guides, check pricing and areas we cover, or contact the team.
Book a clean online →