How Our £19.50 First-Clean Rate Works
21 October 2026 · 6 min read
Booking a regular domestic cleaner can feel like a major commitment when you do not yet know the standard of work to expect. To make trying our service as simple and risk-free as possible, ABE Cleaning Services offers an introductory rate on your initial booking. New domestic clients pay a discounted rate of £19.50 per hour for their very first visit, after which our standard rate of £20.50 per hour applies. There are no contracts, no administrative sign-up charges, and you are free to skip a week whenever life demands it without paying a penalty.
Understanding the Cleaning First Clean Discount
Our cleaning first clean discount allows you to experience our domestic cleaning service at a reduced price before establishing a regular schedule. The minimum booking duration for any domestic visit is two hours. This ensures your allocated cleaner has sufficient time to make a tangible difference in your home, covering essential tasks rather than rushing through high-traffic rooms.
For your first session, the total cost for the two-hour minimum is £39.00 (two hours at £19.50 per hour). If your home requires a longer initial session—such as three or four hours to address built-up dusting, limescale, or floors—each hour is billed at the same introductory £19.50 rate. From your second visit onwards, the rate moves to our regular domestic tariff of £20.50 per hour, which equates to £41.00 for a standard two-hour clean.
Transparent Domestic Rates Overview
We keep our domestic pricing transparent and predictable. You can review our full service breakdown on our pricing page, but the table below illustrates how the introductory rate compares to ongoing bookings.
| Booking Type | Hourly Rate | Minimum Booking | Supplies & Equipment | Cancellation Notice |
|---|---|---|---|---|
| First Domestic Clean | £19.50 | 2 hours (£39.00) | Included | 24 hours |
| Ongoing Domestic Clean | £20.50 | 2 hours (£41.00) | Included | 24 hours |
| Commercial / Office Clean | Individually quoted | Bespoke | Included | Bespoke terms |
Please note that this introductory domestic rate applies exclusively to residential properties. For offices, retail units, communal blocks, or care facilities, visit our commercial page, as all commercial contracts require a tailored site survey and quote rather than an hourly domestic rate.
What Is Included in Your First Visit
Some companies charge extra for eco-friendly cleaning detergents, vacuum cleaners, and microfibre cloths, or expect you to provide your own. At ABE Cleaning Services, all professional products and cleaning equipment are included in the hourly rate from day one. You do not need to purchase specialised chemicals or ensure your vacuum cleaner is charged before your cleaner arrives.
Every member of our team is fully vetted, holds a clean Disclosure and Barring Service (DBS) check, and is covered under our £5,000,000 public liability insurance policy. Whether you are home during the clean or prefer to leave a key in a secure lockbox, your property is in professional, accountable hands.
Standard Tasks Covered
Your domestic cleaner can tackle any standard routine cleaning tasks you prioritise. Common areas of focus during an introductory clean include:
- Kitchen surfaces: Cleaning worktops, degreasing the hob, wiping exterior cupboard faces, washing the sink and splashbacks, and polishing taps.
- Bathrooms and shower rooms: Descaling and scrubbing basins, bathtubs, and shower screens, cleaning and sanitising toilets, and wiping down tiles.
- Bedrooms and living spaces: Dusting accessible surfaces, skirting boards, door frames, mirrors, and picture rails.
- Floors throughout: Thorough vacuuming of carpets, rugs, and soft furnishings, followed by damp mopping of tiled, laminate, or hardwood floors.
- Rubbish and recycling: Emptying internal bins and replacing liners.
The Flexibility to Skip a Week Without Fees
Many regular cleaning arrangements lock clients into rigid contracts, penalising them if they travel, take annual leave, or simply do not need a cleaner during a quiet week. We do not believe in locking clients into inflexible schedules. If you go on holiday, have family staying, or need to pause service for any reason, skipping a week is entirely free.
All we ask is that you provide at least 24 hours' notice. Provided we receive notice 24 hours prior to your scheduled clean, there is zero charge for the missed visit. When you return, your regular slot resumes seamlessly at the standard £20.50 per hour rate. If an unexpected emergency arises and you need to alter your schedule, you can reach our coordination team directly between 8:00am and 10:00pm, seven days a week.
Where We Operate
ABE Cleaning Services covers a wide territory across Greater London and into Hertfordshire. You can claim our introductory £19.50 first-clean rate if you live within our regular operating areas, which include:
- North London: Covering boroughs and districts such as Camden, Islington, Barnet, Finchley, Enfield, and Highgate.
- West London: Serving Ealing, Chiswick, Hammersmith, Acton, Fulham, and surrounding neighbourhoods.
- Central London: Covering Westminster, the City of London, Kensington, Chelsea, and Marylebone.
- Hertfordshire: Regular domestic routes across Watford, Rickmansworth, and St Albans.
If you live near the borders of these areas and wish to check whether a cleaner is available for your post code, check our services directory or contact our dispatch team directly.
How to Book Your First Clean
Arranging your introductory clean takes just a couple of minutes. Because we do not require lengthy contracts or pre-authorisation deposits, the onboarding process is straightforward:
- Submit your request: Visit our book page and enter your address, preferred date, and the number of hours you require (minimum two hours).
- Specify your priorities: Let us know if you have specific problem areas—such as limescale in the bathroom or pet hair on the lounge rug—so the cleaner can focus on them first.
- Receive confirmation: We confirm your booking time, assign a DBS-checked cleaner, and provide direct contact details.
- Pay the discounted rate: Your first session is invoiced at £19.50 per hour with products and equipment provided.
- Decide your next steps: If you are pleased with the results, we can reserve your preferred day and time for a weekly or fortnightly visit at £20.50 per hour. If you only needed a one-off visit, there is no obligation to continue.
Contact ABE Cleaning Services
If you have specific questions about our cleaning first clean discount, access arrangements, or parking instructions for your property, our team is available every day of the week from 8:00am to 10:00pm. Call us on 07405361685 or email hello@abecleaner.com to discuss your home cleaning needs.
Frequently Asked Questions
The minimum booking time is two hours, making the total cost for your introductory clean £39.00. This ensures the cleaner has adequate time to clean your home thoroughly.
No. You can book an introductory clean to test our service with no contractual obligation. If you decide not to continue, you will not be charged any exit fees or penalties.
Skipping a week is completely free. As long as you give us at least 24 hours' notice before your scheduled arrival time, you will not be charged.
No. All professional cleaning chemicals, materials, and equipment are included in the hourly rate for both your first clean and any subsequent visits.
No. The £19.50 first-clean rate is strictly for domestic properties. Commercial jobs (such as offices, shops, and communal corridors) require bespoke surveys and quotes.
Yes. Every cleaner is DBS-checked and our work is fully backed by £5,000,000 public liability insurance.